Help Center

How can we help?

Everything you need to know about making pet care easy, consistent, and worry-free with SitStayNotes.

Last updated: November 2025

Getting Started

Creating a Pet Profile

Sharing with Sitters

Visits & Check-ins

Photos & Updates

Notifications & Reminders

Privacy & Access

Account Settings

Troubleshooting

Still have questions?

We're here to help! If you couldn't find what you were looking for, reach out to our support team.

Typical response time: within 24 hours